Switch Business Systems

326 Livingston Avenue Babylon, NY 11702
Phone (631) 661-8646 fax: (631) 661-8644

This RETRIEVER module provides the facilities to properly manage the movement of goods in the warehouse, and generates all necessary paperwork for the warehouse management function.

RETRIEVER Shipping and Receiving features:

Picking

• Picking tickets may be prepared individually or in selected groups (i.e. all ship alones) to bring inventory to staging
• Tickets may be generated online or scheduled and printed in batches
• One product - multiple location picking
• Depending on preferences and staging available, line items on picking tickets may be sequenced for minimal travel while picking in warehouse.
• Optionally records identity of picker for quality performance analysis.
• Records completion of picking for scheduling purposes. Partial picking lists prepared only for customers who accept partial shipments.

Electronic Credit Card Authorization/Deposit

• Interface to clearing houses, including Paymentech.
• Reauthorization of backorders.
• Support for address verification and online authorization
• Rejected order reporting.
• Credit card authorization only when inventory available and pick ticket requested.
• Credit card charged only when shipping takes place.

Packing

• Prints packing lists on demand when picking is completed.
• Optionally records identity of packer and inspector for quality performance analysis.
• Supports partial shipments.
• Material Safety Data Sheets the first time a hazardous product is shipped to a new customer receiving location

UPS/USPS/Third Party Manifest System

• Online real-time manifest system.
• UPS and USPS approved
• Support for Priority Mail Delivery Confirmation
• Integrated shipping station with scales/barcode equipment
• Manual shipment entry
• Call Tag Tracking
• Print COD Tags

Receiving

• Real-time receiving updates inventory availability immediately upon entry.
• Receive into shelf location or staging area for immediate shipment of backorder.
• Full and partially received purchase orders are available to Accounts Payable module for payment processing.
• Receiving is prohibited on purchase orders previously filled or closed.
• Minimal travel while putting stock away by producing sequential stock sorting lists.
• Suggested locations provided to support routed stocking.

Customer/Vendor Returns

• Options can be set to require and issue RMA numbers for customer returns.
• Customer returns can be returned to stock, returned to vendor, written down or off, or otherwise disposed of.
• Returns to vendors decrease stock on hand, and can optionally create a no cost P.O. for replacement or credit voucher for accounting purposes.
• Customer returns can be credited to customer’s balance in accounts receivable, or paid directly to customer in accounts payable.
• Serial numbers fully tracked throughout both customer and vendor returns.
• Returns to vendors can be credited against vendor’s accounts payable, or set up as an account receivable for payment direct from vendor.