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The RETRIEVER order processing module provides order processors and salesmen a powerful, flexible environment for order processing, order inquiry and quote generation. Complete integration with all other modules allows the order processing user to obtain the wide variety of information necessary to efficiently process orders and quotes. Thorough data validation at time of input. Extensive drilldown capability.
RETRIEVER order processing features:
New customer account addition and modification directly from order process
Context sensitive search for customers
Automatic quote to order conversion
Upload from Internet, direct from Internet, EDI or “overflow” taken at outside sources
Multiple part numbers (vendor, customer, internal) supported
Alternate or substitute products to sell if out of stock
Key code Up-sell/Cross-sell alerts and suggested product upgrade
Material Safety Data Sheets for hazardous products
Immediate commitment of inventory
Back order system for partial shipments
Multiple ship-tos and multiple shipping schedules
Drop shipments supported, with interface to Purchasing – automatic creation of purchase order
Terms, applicable discounts, and any tax exemption automatically retrieved from the customer file
Credit checking with supervisor override
Multiple payment options supported including gift certificate, credit card processing, etc
Minimum order amount, variable by customer
30,60,90 day FTC backorder notices
Commissions calculated using various methods (see Sales and Commissions)
System prevents duplicate orders with same PO number from same customer.
Same product/multiple catalog support and tracking.
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